How Do I synchronize Contacts from Microsoft Dynamics CRM to Outlook?

In Microsoft CRM you can control which contact you want to synchronize to your Microsoft Outlook.

Access contacts Under Sales – Customers – Contacts

Search and select the contact(s) you want to synchronize with Microsoft Outlook Select Follow


To remove synchronizing a contact, select unfollow


There is a system view call Contacts Being Followed. Use this view to confirm which Contacts you have configured to synchronize and to unfollow.

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