Softphone - Viewing Call Activity

View your call activity records

You can easily review your call activity directly from TELUS Business Connect for Desktop. All call transactions (outgoing and incoming/missed) calls to your phone number are listed so you can check them when you want. To view your call activity records:

  1. At the top screen click Copy612efe715a4d.png. The call log screen opens, showing all of your incoming and outgoing calls.
  2. Here's how you can read the log:

Copy5baebb66708c.png Means a missed call

Copye00328a13cd1.png Means an outgoing call you made.

Copy787348a4c888.png


Did you know?

Double click on any call listed in the log to call the person again.

 I found this article helpful. (0)